Operations Management Case Study Analysis Examples

Case Studies and Examples

Case Studies

  • Case Study #1 - Operations Strategy Impact Reference and Deployment Guidance (HTML, PDF 1.4MB) (Publication Number: FHWA-HOP-10-002, September 2009).
  • Case Study #2 - Incorporating Highway Capacity Manual Procedures into Long-Range Transportation Planning (HTML, PDF 1.4MB) (Publication Number: FHWA-HOP-10-003, September 2009).
  • Case Study #3 - Using Archived Data As a Tool for Operations Planning (HTML, PDF 2.8MB) (Publication Number: FHWA-HOP-10-004, September 2009).
  • Case Study #4 - Application of Microsimulation in Combination with Travel Demand Models (HTML, PDF 1.6MB) (Publication Number: FHWA-HOP-10-005, September 2009).
  • Case Studies of the Congestion Management Process (HTML) – This series of in-depth case studies is a companion to the guidebook and focuses on the Congestion Management Process (CMP) at seven metropolitan planning organizations (MPOs) around the country.
  • Developing Decisionmaker Support for Management and Operations at MetroPlan Orlando, Case Study (HTML, PDF 1.6MB) (Publication Number: FHWA-HOP-10-056, November 2010).
  • The How: Case Studies Advancing Planning for Operations – Best Practices Illustrating the Benefits of Planning for Operations. A strategic approach to planning for operations that is guided by specific objectives and regular performance measurement will help ensure that the most effective operations strategies are incorporated into transportation plans. In many regions around the country, agencies are already applying elements of this approach in a variety of ways. The case studies below are just some of the examples of where this is being done.
    • Capital District Transportation Committee Albany, New York,Case Study (HTML, PDF 323KB) – Placing the Congestion Management Process in the Context of Metropolitan Transportation Planning Goals and Objectives (Publication Number: FHWA-HOP-09-043, April 2009).
    • Delaware Valley Regional Planning Commission Philadelphia Metropolitan Region,Case Study (HTML, PDF 305KB) – Planning for Congestion Management and Tracking Progress (Publication Number: FHWA-HOP-09-044, April 2009).
    • The Denver Region Traffic Signal System Improvement Program Case Study (HTML, PDF 324KB) – Planning for Management and Operations (Denver, Colorado area) (Publication Number: FHWA-HOP-09-046, April 2009).
    • Metropolitan Transportation Commission San Francisco Bay Area Case Study (HTML, PDF 455KB) – Developing Regional Objectives and Performance Measures to Improve System Operations (San Francisco Bay Area, California) (Publication Number: FHWA-HOP-09-047, April 2009).
    • Pima Association of Governments Case Study (HTML, PDF 402KB) – Regional Concept for Transportation Operations Fosters Planning For Operations in the Tucson Metropolitan Area (Publication Number: FHWA-HOP-09-048, April 2009).
    • Wilmington Area Planning Council New Castle County, Delaware and Cecil County, Maryland Case Study (HTML, PDF 340KB) – A Performance-Based Approach to Integrating Congestion Management into the Metropolitan Planning Process (Newark, Delaware area) (Publication Number: FHWA-HOP-09-045, April 2009).
  • Outcomes-Based, Performance-Driven Planning at Metro Portland, Case Study (HTML, PDF 2.5MB) (Publication Number: FHWA-HOP-10-055, November 2010).
  • Programming for Operations: MPO Examples of Prioritizing and Funding Transportation Systems Management & Operations Strategies (HTML, PDF 1.4MB) – The Programming for Operations: MPO Examples of Prioritizing and Funding Transportation Systems Management & Operations Strategies report discusses how metropolitan planning organizations have incorporated transportation systems management and operations projects into the programming phase of transportation investment decision making in metropolitan areas.
  • The Use of an Objectives-Driven, Performance-Based Approach at the Champaign County Regional Planning Commission (HTML, PDF 1.6MB) (Publication Number: FHWA-HOP-10-054, November 2010).


Operations Management Case Study on Bakery Essay

4881 WordsMar 13th, 201220 Pages


1. Introduction 2

2. Outline of the report 3

3. Best Bake Operational objectives 4

4. Conclusion 16

5. References 17


This report is a case study about aspects of operations management involved in a bakery. The bakery was founded in 1960s. This is one of the famous bakeries known as Best bake in south of…show more content…

et.al(2006, pp.376-378) says that quality is a reliable performance to the customers. Goods and services are produced by an organization to meet customer requirements. A business can always be improved by managing the quality and also knowing how it can be spreaded throughout the business. It has become an important criteria in the business that has developed in the last many years. It has become a responsibility of all managers to see that the quality is implied in the business products. The customer’s perceptions and expectations defines the quality and needs to be understood in the customer point of view. It is difficult to control quality without measuring it. According to Naylor,J (1996, P.399) manufacturing and service organisations are prospered by keeping up the quality and the one who have not kept have suffered in the climate. It is particularly critical to deliver the customer with a expectation of their individual and needs and criteria. Reliability, responsiveness, tangible factors, assurance and empathy are also defined in terms of quality .It is also suggested by Russell and Taylor (2009, pp.53-55) A firm must consider how consumer defines quality as they know and compare to companies that produce better quality products. “The consumer is the most important part of the production line. Quality should be aimed at the needs of the consumer, present and future. To make sure that products and services have the quality they have been designed for, strategy

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